Our team of professionals Providing personal service with a professional approach is at the heart of the way we operate our business .

Personally owner�run We are an independent , truly specialist tour operator , established in 1989 , owned and run by Marcelle Hoff and Martin Garland , selling hotel holidays of quality . In addition to our personally�selected hotel holidays to Italy we also have longstanding programmes to France , the Caribbean and the Indian Ocean . Newer developments for us include Spain , Sri Lanka , Rail holidays , Luxury Hotel Holidays Worldwide , Shades of Green ( holidays and travel experiences to New Zealand and Australia ) and Expressions Families . We know personally the majority of our hotels and have put together our holidays ourselves with our clients in mind . Contact with Italian Expressions means contact with the people who know the holidays , who will share their knowledge and experience with you .

Personal service All aspects of your holiday are personalised from your individual holiday confirmation to your documentation , providing you with information that is relevant to your particular holiday . From the point of initial contact with us , you will deal with the same sales consultant , who will handle all aspects of your booking and ticketing .

Professional solutions We work hard to give you the holiday you want . We pride ourselves on being a professional company , providing you with the speed of response , accuracy of information and level of detail you demand . We approach your holiday in a way that means we work to offer you the arrangements you want , not to slot you in to pre�existing arrangements . This might mean juggling dates , securing the last available room or tailoring a complex itinerary involving numerous hotel stays , internal flights and several car�hire or transfer arrangements . Your holiday is as individually fashioned and tailor�made as you want it to be .

Peace of mind Coupled with our professionalism , with Italian Expressions you are buying peace of mind in all aspects of your holiday .

Full financial protection Full financial protection is offered when you book a holiday with us . Our air holidays are ATOL protected by the Civil Aviation Authority . Our ATOL number is 3076 . As a member of the Association of Bonded Travel Organisers Trust Limited ( ABTOT ), Expressions Holidays has provided a bond ( licence number 5263 ) to protect non-flight packages commencing in and returning to the UK and other nonflight packages excluding pre-arranged travel to and from your destination . Please refer to our booking conditions for full details . We are also members of ABTA ( W1080 ) and AITO ( the Association of Independent Tour Operators ), an organisation of some of Britain ’ s best specialist tour operators .

Confirmed arrangements When you book an Italian Expressions holiday , you know that you are not leaving your holiday to chance . Your arrangements are made in advance , so that you know when and where you ' re going to be day by day .

Help is at hand In the unlikely event of your requiring assistance when you ' re abroad ( unfortunately , unforeseen events do mean that sometimes clients have to return home for example ), we are just a phone call away and can be relied upon to offer advice and help . We do not employ local representatives but all clients are issued with a 24-hour emergency contact number .

From a professional team Our team of Italian specialist travel consultants has a combination of many years ' experience tailor-making holidays to Italy , Italian native speakers and graduates in Italian who know the country , culture and language too . They know the nuances of what is important to you when holidaying in Italy . They operate an automatic concierge service , helping you to explore every aspect of special interest or activity fitting to your holiday .

Phone 01392 441275 to make a reservation or to discuss your holiday plans 5