Expressions Holidays offers you the reassurance of traditional , personal service . Not only are your holidays tailor-made to your individual requirements , but you also have the chance to deal with one person from beginning to end , offering you confidence and security and the best possible prices .

INDEPENDENT SPECIALIST WITH EXPERIENCE We have been in business since 1989 and we are an independent , truly specialist travel company , owned and run by Marcelle Hoff and Martin Garland . We have very well-established holiday programmes to France , Italy , the Caribbean and the Indian Ocean . We have featured Sri Lanka as part of the Indian Ocean programme before , but believe that Sri Lanka has so much to offer as a destination in its own right . Our company has the systems in place to deal efficiently and effectively with flexible holidays , offering you security and peace of mind without compromising your need for independence and desire for adventure . We know Sri Lanka exceptionally well and have based our choice of programme on extensive first-hand research , investigation .

PERSONAL SERVICE By dealing with the people who have put the holiday programme together , you receive a personal service that is second to none . We invest a great deal in ensuring that our sales consultants also know the country . You have direct access to our experience , knowledge and opinions . This personal service has been a great contributor to our success in selling holidays over the years and has been very much appreciated by our clients .

PROFESSIONAL SOLUTIONS We pride ourselves on being a very professional company , providing you with the speed of response , accuracy of information and level of detail you demand . We also aim to offer the right solution for your needs . This might mean juggling dates , securing the last available room for you or tailoring a complex itinerary involving numerous hotel stays , flights and transfers . We work hard to give you the holiday you want .

FULL FINANCIAL PROTECTION Full financial protection is offered when you book a holiday with us . Our air holidays are ATOL protected by the Civil Aviation Authority . Our ATOL number is 3076 . As a member of the Association of Bonded Travel Organisers Trust Limited ( ABTOT ), Expressions Holidays has provided a bond ( licence number 5263 ) to protect non-flight packages commencing in and returning to the UK and other non-flight packages excluding pre-arranged travel to and from your destination . Please refer to our booking conditions for full details . We are also members AITO ( the Association of Independent Tour Operators ), an organisation of some of Britain ’ s best specialist tour operators .

INDEPENDENT TRAVEL With Expressions Holidays you do not travel in groups . Our holidays have been designed with the independent traveller in mind .

INDIVIDUAL CONSULTANTS Once you make a booking with us , indeed even from quotation stage , that sales consultant does not just ‘ sell ’ you the holiday , but looks after all aspects of your holiday arrangements from confirming your hotel reservation to sending out your holiday documentation .

SECURE SUPPORT AT HOME AND ABROAD We offer you comfort and security by making all your holiday arrangements for you without compromising your individuality . You are provided with an emergency contact number here in the UK and also a local contact number of an agent in your holiday destination .

OUR PRICING POLICY For each holiday we give you prices that are sample ‘ from ’ ie the lowest prices for high and low season date ranges as indicated for each holiday . These ‘ from ’ prices are accurate for that hotel for that date range at the time of going to press but it is important to note that they may change in the course of the year , going up or down . Also , seasonal supplements and reductions may be applicable to those prices , flights may incur a supplement based on availability at the time of booking and these ‘ from ’ prices do not take into account any special offers ( eg free nights or discounts ) that may also be applicable and in fact reduce that price . The reason we do not commit to printing prices over a year in advance any more is that prices do change in the course of a year and therefore printed prices did not reflect accurate prices at the time of booking . We can now offer you our best possible price at the time you choose to book your holiday and in so doing pass on to you any changes in cost brought about by exchange rate fluctuations , rate reductions supplied by hotels and special offers from airlines or any other suppliers . This may mean that prices go up or down in the course of the year . Our sales consultants have available full prices for all dates and durations . It is best to speak to them so that they can work out the best possible price for your chosen holiday .

HOW OUR PRICES ARE COMPOSED As a tour operator we have negotiated rates with all our suppliers ( airlines , hotels , ground handlers ) that we can use to construct a holiday price . These rates are discounted rates to which we add our own margins for our time , risk , operating costs and profit as a business . Part of our operating costs as a tour operator cover financial protection for our clients , purchasing foreign currencies in advance ( and enabling us to avoid having to surcharge ), training our staff so that they are knowledgeable about the product , and so on . In this way , when you buy a holiday from a tour operator you are buying expertise and security .

4 FOR EXPERT ADVICE AND TO MAKE A RESERVATION CALL OUR TRAVEL CONSULTANTS ON 01392 441224